A Little Patience
This past weekend I had a wonderful email correspondence with Mary, a knitter I met at last year's Stitches Midwest. Mary is a woman of patience. I thought you might enjoy reading how she finally got her Knitter's Satchel.
Jordana, I traveled 1 ½ hours to get to the Stitches Market today hoping to see you there as I did last year. I wanted to buy one of your satchels and have you autograph it inside for me. You weren’t there! I was so disappointed. If I order a bag through your website, will you be able to do that for me? Please let me know – Mary, Cudahy, WI
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Hi Mary,
I'm so sorry I wasn't able to be there. I switch off between the Midwest and East show each year. This year I'll be doing the East show. I can certainly sign a bag for. When you checkout just write a note in the "gift card message" that reminds me. Hope it was a great show.
Sincerely,
Jordana
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It was "just okay" without you there! I will submit my order tomorrow. Too tired from shopping today
Jordana - I have to tell you why I was coming to buy your satchel today. After seeing you last year and instantly falling for your satchel, I have had your postcard of the bag on my refrigerator where my husband was sure to see it. It has been there for a year! So today before I was leaving I asked him if I had permission to buy one and he finally agreed. He said "If
I say yes, can I take that picture off the refrigerator?" Talk about subliminal messages! It worked!! Mary
---
Hi Mary,
What patience!! So glad it worked out for you. Your letter really made me smile. Do you mind if I share it on my blog?
Your satchel shipped yesterday. It is scheduled to arrive on the 29th.
Sincerely,
Jordana
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Of course you can put it on your blog. I just don't understand why he thought the satchel is a luxury and not a necessity! Men just don’t understand!! Can't wait for delivery!
Thanks - Mary
PS: Did you remember to autograph it?
Jordana, I traveled 1 ½ hours to get to the Stitches Market today hoping to see you there as I did last year. I wanted to buy one of your satchels and have you autograph it inside for me. You weren’t there! I was so disappointed. If I order a bag through your website, will you be able to do that for me? Please let me know – Mary, Cudahy, WI
---
Hi Mary,
I'm so sorry I wasn't able to be there. I switch off between the Midwest and East show each year. This year I'll be doing the East show. I can certainly sign a bag for. When you checkout just write a note in the "gift card message" that reminds me. Hope it was a great show.
Sincerely,
Jordana
---
It was "just okay" without you there! I will submit my order tomorrow. Too tired from shopping today
Jordana - I have to tell you why I was coming to buy your satchel today. After seeing you last year and instantly falling for your satchel, I have had your postcard of the bag on my refrigerator where my husband was sure to see it. It has been there for a year! So today before I was leaving I asked him if I had permission to buy one and he finally agreed. He said "If
I say yes, can I take that picture off the refrigerator?" Talk about subliminal messages! It worked!! Mary
---
Hi Mary,
What patience!! So glad it worked out for you. Your letter really made me smile. Do you mind if I share it on my blog?
Your satchel shipped yesterday. It is scheduled to arrive on the 29th.
Sincerely,
Jordana
---
Of course you can put it on your blog. I just don't understand why he thought the satchel is a luxury and not a necessity! Men just don’t understand!! Can't wait for delivery!
Thanks - Mary
PS: Did you remember to autograph it?
Labels: Customer Service, The Knitter's Satchel
posted by Jordana Paige at 8/26/2008 04:08:00 PM
4 Comments:
What a sweet story!
trish
Haha! Great story! Maybe I should try that with my husband...
Very cute story.
Love it!
I have to say, sorry for Mary that you couldn't be at Stitches Midwest, but YAY! You are going to be at Stitches East! I will actually be there. It will be my first 'knitting event' ever! I can't wait!! (Be sure to bring PLENTY of your Eggplant bags!) ;)
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